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We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-09T00:59:32.274+04:00", "display_at_lisbon": "08/07/2026, 21:59:32" } ] }, { "id": "8fy3mtk38qdq", "name": "Scheduled CRM Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-16T11:00:00.000+04:00", "scheduled_for_lisbon": "16/07/2026, 08:00:00", "scheduled_until": "2026-07-16T13:00:00.000+04:00", "scheduled_until_lisbon": "16/07/2026, 10:00:00", "components": [ { "id": "674vnll18tb3", "name": "CRM", "status": "operational", "description": "", "updated_at": "2026-07-02T13:00:07.583+04:00", "updated_at_lisbon": "02/07/2026, 10:00:07" } ], "updates": [ { "id": "rqyrc6ddnj8f", "status": "scheduled", "body": "Overview: Sprint 3.53 Start: July 16, 11:00 GMT+4 End: July 16, 13:00 GMT+4\nDuration: 2 hours Expected Impact: CRM will be unavailable. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T11:04:04.493+04:00", "display_at_lisbon": "15/07/2026, 08:04:04" } ] }, { "id": "89g5jz6cgyvg", "name": "Scheduled Pragmatic Play Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-18T08:00:00.000+04:00", "scheduled_for_lisbon": "18/07/2026, 05:00:00", "scheduled_until": "2026-07-18T18:00:00.000+04:00", "scheduled_until_lisbon": "18/07/2026, 15:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "3z3z7rxb5x2y", "status": "scheduled", "body": "Overview: Data Center Planned Maintenance Production Servers affected: 5514 Start: July 18, 08:00 GMT+4 End: July 18, 18:00 GMT+4\nDuration: 10 hours Expected Impact: During the maintenance window, all Pragmatic Play products may experience temporary service interruptions and brief periods of unavailability. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-14T14:50:05.094+04:00", "display_at_lisbon": "14/07/2026, 11:50:05" } ] }, { "id": "g8161hr859tm", "name": "Schedule maintenance : EveryMatrix provider", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-20T09:00:00.000+04:00", "scheduled_for_lisbon": "20/07/2026, 06:00:00", "scheduled_until": "2026-07-20T10:00:00.000+04:00", "scheduled_until_lisbon": "20/07/2026, 07:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "qlrv4s5k3gv5", "status": "scheduled", "body": "Start: July 20, 09:00 GMT+4 End: July 14, 10:00 GMT+4\nDuration: 1 hour Expected Impact: All connected services. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-13T23:18:50.231+04:00", "display_at_lisbon": "13/07/2026, 20:18:50" } ] }, { "id": "bc3762mc6276", "name": "Scheduled Bragg Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-20T10:15:00.000+04:00", "scheduled_for_lisbon": "20/07/2026, 07:15:00", "scheduled_until": "2026-07-20T11:00:00.000+04:00", "scheduled_until_lisbon": "20/07/2026, 08:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "131fqf93sn1v", "status": "scheduled", "body": "Overview: Maintenance [RGHR Server] Start: July 20, 10:15 GMT+4 End: July 20, 11:00 GMT+4\nDuration: 45 minutes Expected Impact: The following services will be affected: Access to the Bragg Back Office Gameplay via the Bragg Aggregator We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T16:27:18.643+04:00", "display_at_lisbon": "15/07/2026, 13:27:18" } ] }, { "id": "tgc4l096wkvp", "name": "Scheduled Bragg Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-21T09:30:00.000+04:00", "scheduled_for_lisbon": "21/07/2026, 06:30:00", "scheduled_until": "2026-07-21T10:15:00.000+04:00", "scheduled_until_lisbon": "21/07/2026, 07:15:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "66pqdsqsz3xh", "status": "scheduled", "body": "Overview: Maintenance [MGA Server] Start: July 21, 09:30 GMT+4 End: July 21, 10:15 GMT+4\nDuration: 45 minutes Expected Impact: The following services will be affected: Access to the Bragg Back Office Gameplay via the Bragg Aggregator We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T16:29:12.817+04:00", "display_at_lisbon": "15/07/2026, 13:29:12" } ] }, { "id": "97m65vkv3lfh", "name": "Scheduled Yggdrasil Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-21T10:00:00.000+04:00", "scheduled_for_lisbon": "21/07/2026, 07:00:00", "scheduled_until": "2026-07-21T10:30:00.000+04:00", "scheduled_until_lisbon": "21/07/2026, 07:30:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "jl77zxnl763k", "status": "scheduled", "body": "Overview: Maintenance [PROD MT] Start: July 21, 10:00 GMT+4 End: July 21, 10:30 GMT+4\nDuration: 30 minutes Expected Impact: During maintenance window may occur short time downtimes / drops. All internal production is impacted. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T11:32:00.798+04:00", "display_at_lisbon": "15/07/2026, 08:32:00" } ] }, { "id": "mq36yz51zwj4", "name": "Scheduled GameArt Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-21T10:00:00.000+04:00", "scheduled_for_lisbon": "21/07/2026, 07:00:00", "scheduled_until": "2026-07-21T11:00:00.000+04:00", "scheduled_until_lisbon": "21/07/2026, 08:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "zmcgfz7ynszc", "status": "scheduled", "body": "Overview: Maintenance [GA6 Server] Start: July 21, 10:00 GMT+4 End: July 21, 11:00 GMT+4\nDuration: 1 hour Expected Impact: all GameArt games will be temporarily unavailable. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T16:23:18.729+04:00", "display_at_lisbon": "15/07/2026, 13:23:18" } ] }, { "id": "zl3gwh18g555", "name": "Scheduled Yggdrasil Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-21T10:30:00.000+04:00", "scheduled_for_lisbon": "21/07/2026, 07:30:00", "scheduled_until": "2026-07-21T11:00:00.000+04:00", "scheduled_until_lisbon": "21/07/2026, 08:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "70tlrtwvvc95", "status": "scheduled", "body": "Overview: Maintenance [PROD CW] Start: July 21, 10:30 GMT+4 End: July 21, 11:00 GMT+4\nDuration: 30 minutes Expected Impact: During maintenance window may occur short time downtimes / drops. All internal production is impacted. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T11:30:40.874+04:00", "display_at_lisbon": "15/07/2026, 08:30:40" } ] }, { "id": "7wky9382059n", "name": "Scheduled Yggdrasil Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-21T11:30:00.000+04:00", "scheduled_for_lisbon": "21/07/2026, 08:30:00", "scheduled_until": "2026-07-21T12:00:00.000+04:00", "scheduled_until_lisbon": "21/07/2026, 09:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "6n629x2v18jf", "status": "scheduled", "body": "Overview: Maintenance [PROD UK] Start: July 21, 11:30 GMT+4 End: July 21, 12:00 GMT+4\nDuration: 30 minutes Expected Impact: During maintenance window may occur short time downtimes / drops. All internal production is impacted. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T11:29:13.596+04:00", "display_at_lisbon": "15/07/2026, 08:29:13" } ] }, { "id": "pbws1g4g3rt6", "name": "Scheduled Bragg Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-22T09:30:00.000+04:00", "scheduled_for_lisbon": "22/07/2026, 06:30:00", "scheduled_until": "2026-07-22T10:15:00.000+04:00", "scheduled_until_lisbon": "22/07/2026, 07:15:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "7tyygdws8xkk", "status": "scheduled", "body": "Overview: Maintenance [R3HR Server] Start: July 22, 09:30 GMT+4 End: July 22, 10:15 GMT+4\nDuration: 45 minutes Expected Impact: The following services will be affected: Access to the Bragg Back Office Gameplay via the Bragg Aggregator We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T16:25:44.152+04:00", "display_at_lisbon": "15/07/2026, 13:25:44" } ] }, { "id": "yf99mgqjrw9d", "name": "Schedule maintenance: Skywind Provider", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-27T11:00:00.000+04:00", "scheduled_for_lisbon": "27/07/2026, 08:00:00", "scheduled_until": "2026-07-27T12:00:00.000+04:00", "scheduled_until_lisbon": "27/07/2026, 09:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "s45n67yhzzv2", "status": "scheduled", "body": "Start: 27.07.2026 11:00 GMT+4\nEnd: 27.07.2026 13:00 GMT+4\nTotal Duration: 4h\nExpected Impact: No full downtime is expected, and we anticipate that our services and products will remain available throughout this time. However, minor interruptions for up to 2 minutes may occur during the maintenance window.\nWe apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-13T14:12:49.128+04:00", "display_at_lisbon": "13/07/2026, 11:12:49" } ] }, { "id": "f5t4w267lkzy", "name": "Schedule maintenance : Play'n GO provider", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-28T09:00:00.000+04:00", "scheduled_for_lisbon": "28/07/2026, 06:00:00", "scheduled_until": "2026-07-28T10:00:00.000+04:00", "scheduled_until_lisbon": "28/07/2026, 07:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "h8b3k9rt7rkf", "status": "scheduled", "body": "Start: July 28, 09:00 GMT+4 End: July 28, 10:00 GMT+4\nDuration: 1 hour Expected Impact: All games will be temporarily unavailable. We apologise for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete", "display_at": "2026-07-14T20:33:14.696+04:00", "display_at_lisbon": "14/07/2026, 17:33:14" } ] }, { "id": "lxr7qpkf7jwy", "name": "Schedule maintenance : Play'n GO provider", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-28T12:00:00.000+04:00", "scheduled_for_lisbon": "28/07/2026, 09:00:00", "scheduled_until": "2026-07-28T13:00:00.000+04:00", "scheduled_until_lisbon": "28/07/2026, 10:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "f9w22bwm2791", "status": "scheduled", "body": "Start: July 28, 12:00 GMT+4 End: July 28, 13:00 GMT+4\nDuration: 1 hour Expected Impact: All games will be temporarily unavailable. We apologise for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete", "display_at": "2026-07-14T20:31:46.397+04:00", "display_at_lisbon": "14/07/2026, 17:31:46" } ] }, { "id": "hrw6pzkx5w3r", "name": "Schedule maintenance: Microgaming Provider", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-29T00:00:00.000+04:00", "scheduled_for_lisbon": "28/07/2026, 21:00:00", "scheduled_until": "2026-07-29T04:00:00.000+04:00", "scheduled_until_lisbon": "29/07/2026, 01:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "yntc8pwv666y", "status": "scheduled", "body": "Start: 29.07.2026 00:00 GMT+4\nEnd: 29.07.2026 04:00 GMT+4\nTotal Duration: 4h\nExpected Impact: All games, API and BackOffice will be temporarily unavailable.\nNote: Please ensure that all SFG balances are transferred back to the main wallet prior to the maintenance to avoid any funds being locked during the downtime. (Please ignore this notice if you have not integrated SFG products.)\nWe apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-01T11:07:31.529+04:00", "display_at_lisbon": "01/07/2026, 08:07:31" } ] }, { "id": "vngtv793m2n2", "name": "Schedule maintenance: Banana Games Provider", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-07-29T10:00:00.000+04:00", "scheduled_for_lisbon": "29/07/2026, 07:00:00", "scheduled_until": "2026-07-29T16:00:00.000+04:00", "scheduled_until_lisbon": "29/07/2026, 13:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "3jgbdbh4rpjv", "status": "scheduled", "body": "Start: 29.07.2026 10:00 GMT+4\nEnd: 29.07.2026 16:00 GMT+4\nTotal Duration: 6h\nExpected Impact: During this period, the games may be temporarily unavailable.\nWe apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-15T18:07:29.639+04:00", "display_at_lisbon": "15/07/2026, 15:07:29" } ] }, { "id": "4z4vxqnr4r7h", "name": "Scheduled Pragmatic Play Provider Maintenance", "status": "scheduled", "impact": "maintenance", "scheduled_for": "2026-08-18T12:00:00.000+04:00", "scheduled_for_lisbon": "18/08/2026, 09:00:00", "scheduled_until": "2026-08-18T18:00:00.000+04:00", "scheduled_until_lisbon": "18/08/2026, 15:00:00", "components": [ { "id": "5mgfmgtsf5nh", "name": "3rd Party Provider", "status": "operational", "description": "", "updated_at": "2026-07-15T15:01:19.479+04:00", "updated_at_lisbon": "15/07/2026, 12:01:19" } ], "updates": [ { "id": "4kcn9qg4r379", "status": "scheduled", "body": "Overview: Maintenance Start: August 18, 12:00 GMT+4 End: August 18, 18:00 GMT+4\nDuration: 6 hours Expected Impact: Production 5514 will have downtime affecting all brands on the production. Slots, LC, VSB games and Scratch cards will not be available; Slots Back Office access will be affected; FRBs, Tournaments, Prize Drops, Cashbacks, Jackpots will not be available. LC Back Office access will not be affected. We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.", "display_at": "2026-07-03T13:17:51.383+04:00", "display_at_lisbon": "03/07/2026, 10:17:51" } ] } ] }